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MobileIron Cloud: General

Before proceeding, please make sure that your MobileIron Cloud Tenant is compatible with your Exodus Instance as per our Support Matrix.

Required environment's information​

In order for Exodus to access your UEM Tenant, you'll need the following information:

  • Host: This is the hostname or the URL of the HTTPS server you are using to access your MobileIron Cloud Tenant (e.g. eu1.mobileiron.com).
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If required, you can specify a port at the end of the host url, like this: eu1.mobileiron.com:8443 If present and different from 443, the port number will be preserved.

  • Admin's username and password.
tip

We highly recommend that you create a dedicated administrator account to use with Exodus.

Minimum rights for the admin account are as follows:

  • Device Actions: Clear Device Activation Lock / Retire Device / View Device / Wipe Device
  • Device Group: View Device Group
  • App Inventory: View App Inventory
  • User Management Actions: View User
  • Assign Custom User Attribute: View User Custom Attribute
  • User Groups: View User Group
  • The name of the MobileIron Cloud Space or the Device Group from which you want to migrate devices.
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You can leave the Space or Device Group Name field empty, in which case Exodus will user the default Space.

Next Steps​

Next, depending on whether you are using MobileIron Cloud as your Source Tenant or as your Target Tenant, consult the appropriate guide: