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Prerequisites for Workspace ONE as target

Required environment’s information

You need to first setup all general prerequisites before proceeding to this guide. Then, if your target EMM is a WorkspaceONE environment, please follow the steps below.

Configure your users in your target's Workspace ONE instance

In order to allow Exodus to correctly assign all your source users to each of your migrated devices in the target Workspace ONE instance, you need to make sure that each user in your source instance have an equivalent user with the same email in the target.

Warning

Any device for which Exodus can't find a matching user in the target, will be marked as failed with error target user not found (see Console Guide's Device Statuses section for more details).

Next Steps

The next steps depend on the kind of devices that you have in your migration.

Workflow for Legacy devices

If you have any devices in one of these following configurations:

  • On iOS platform and not attached to any Apple's Device Enrollment Program (a.k.a. DEP)
  • On Android platform and not enrolled within any Fully Managed environment or Work Profile and you want to keep them like this in your new environment.

Then, you need to follow these additional prerequisite actions.

Workflow for iOS DEP without Device Wipe

If you have any iOS devices enrolled using Apple's Device Enrollment Program (a.k.a. DEP) but you don't want to initiate a Device Wipe immediately, you need to follow the Legacy workflow's additional prerequisite actions and the DEP workflow's additional prerequisite actions

Workflow for iOS DEP with Device Wipe

If you have any iOS devices that are enrolled using Apple's Device Enrollment Program (a.k.a. DEP) and you want to Device Wipe them, you only need to perform these additional prerequisite actions.

Workflow for Work Profile Android Enterprise devices

If you have any Android devices that are enrolled with a Work Profile or you want to migrate them into a Work Profile, please follow the Legacy workflow's additional prerequisite actions and the Android Enterprise prerequisite actions.

Workflow for Fully Managed Android Enterprise devices

If you have any Android devices that are enrolled within a Fully Managed environment or you want to migrate them toward a Fully Managed environment, only perform these additional prerequisite actions.