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Workspace ONE Guide: General


Before proceeding, please make sure that your Exodus instance supports your EMM servers' versions as source and/or target in the support matrix page

Required environment’s information

General information

For each of your EMM endpoint (source and target), you'll need these pieces of information:

  • Device Service Host URL: the Device Service host URL (or ds server) is the URL of your Workspace ONE environment that delivers the device services, in most common configuration, it should be the same as your console (eg.


In some configuration, it can be separated. If you have top level access of your instance, you can find the information in Settings › System › Advanced › Site URLs, then check for the Device Services URL and take it up until the domain part (eg. if you have, the value needed is (see fig. 1.0).

figure 1.0

Site URLs


This host must also have the API service accessible from your Exodus instance's backend. You can find its exact hostname in the console, when creating your migration, the host's field will give you the information by hovering your mouse on its help tooltip.

  • API Key: from your Workspace ONE environment, please go to Devices › Devices Settings › System › Advanced › API › REST API and copy the API Key (see fig. 1.1).

figure 1.1


  • Admin’s Username and password: to create a migration, you need an admin user that has at least API access.


We highly recommend that you create a dedicated user for the migration since we’ll need to store its password in the Exodus server during the migration. To create such an admin user, please go to Accounts › Administrators › List View › Add button › Add Admin.

  • The group ID of the environment which can be found by hovering your mouse on the organizational group name in Workspace ONE console's top header

Next Steps

The next steps depend on which of your environments are using Workspace ONE.

If you have Workspace ONE as your current EMM, please follow the prerequisites for configuring a Workspace ONE source environment.

If your target EMM is a Workspace ONE instance, please follow the prerequisites for configuring a Workspace ONE target environment.