Support Matrix
Supported EMM environments
EMM | Version | Source | Target |
---|---|---|---|
Workspace ONE UEM | 2011 to 2204 | ☑️ | ☑️ |
Intune | 1908 to 2206 | ☑️ | ☑️ |
MobileIron Cloud | 61 to 84 | ☑️ | – |
MobileIron Core | 10.2 to 11.7 | ☑️ | – |
Jamf Pro | 10.35 to 10.38 | ☑️ | ☑️ |
SOTI MobiControl | 14.x to 15.x | ☑️ | – |
Supported platforms
Platform | Version | Enrollment Methods | EMM |
---|---|---|---|
Android | 7.x to 12.x | Legacy / Work Profile / Fully Managed | All |
iOS | 11.x to 15.x | Legacy / Apple DEP | All |
macOS | 10.14 to 11.x | Legacy | Workspace ONE UEM |
Android migrations
As a reminder, the available Android migrations scenarios are as below:
To From |
Legacy | Work Profile | Fully Managed |
---|---|---|---|
Legacy | ☑️ | ☑️ | ☑️ |
Work Profile | – | ☑️ | – |
Fully Managed | – | – | ☑️1 |
1The Companion App needs to be approved and added to the EMM App Catalog.
Note
Some manufacturers can have improper handling of the DPC (Device Policy Controller) in a Work Managed configuration so make sure the process has been tested beforehand on sample devices.
Devices Battery Thresholds
Depending on the type of devices and their power states, some specific thresholds are required to ensure the feasibility of a migration.
For Android
When an Android device is not plugged into a power source and start a migration, its battery level must be at 50% minimum. When the same device is plugged into a power source, the minimum required battery level is of 30%.
For iOS
When an iOS device is not plugged into a power source and start a migration, its battery level must be at 30% minimum. When the same device is plugged into a power source, the minimum required battery level is of 20%.
For macOS
When a macOS device is not plugged into a power source and start a migration, its battery level must be at 30% minimum. When the same device is plugged into a power source, the minimum required battery level is 20%.
Note
A higher level of battery is mandatory for Android due to the device encryption requirement.