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Support Matrix

Supported EMM environments

EMM Version Source Target
Workspace ONE UEM 2011 to 2204 ☑️ ☑️
Intune 1908 to 2206 ☑️ ☑️
MobileIron Cloud 61 to 84 ☑️
MobileIron Core 10.2 to 11.7 ☑️
Jamf Pro 10.35 to 10.38 ☑️ ☑️
SOTI MobiControl 14.x to 15.x ☑️

Supported platforms

Platform Version Enrollment Methods EMM
Android 7.x to 12.x Legacy / Work Profile / Fully Managed All
iOS 11.x to 15.x Legacy / Apple DEP All
macOS 10.14 to 11.x Legacy Workspace ONE UEM

Android migrations

As a reminder, the available Android migrations scenarios are as below:

To
From
Legacy Work Profile Fully Managed
Legacy ☑️ ☑️ ☑️
Work Profile ☑️
Fully Managed ☑️1

1The Companion App needs to be approved and added to the EMM App Catalog.

Note

Some manufacturers can have improper handling of the DPC (Device Policy Controller) in a Work Managed configuration so make sure the process has been tested beforehand on sample devices.

Devices Battery Thresholds

Depending on the type of devices and their power states, some specific thresholds are required to ensure the feasibility of a migration.

For Android

When an Android device is not plugged into a power source and start a migration, its battery level must be at 50% minimum. When the same device is plugged into a power source, the minimum required battery level is of 30%.

For iOS

When an iOS device is not plugged into a power source and start a migration, its battery level must be at 30% minimum. When the same device is plugged into a power source, the minimum required battery level is of 20%.

For macOS

When a macOS device is not plugged into a power source and start a migration, its battery level must be at 30% minimum. When the same device is plugged into a power source, the minimum required battery level is 20%.

Note

A higher level of battery is mandatory for Android due to the device encryption requirement.