Support Matrix

Supported EMM environments

EMM	Version	Source	Target
Workspace ONE UEM	2011 to 2204	☑️	☑️
Intune	1908 to 2206	☑️	☑️
MobileIron Cloud	61 to 84	☑️	–
MobileIron Core	10.2 to 11.7	☑️	–
Jamf Pro	10.35 to 10.38	☑️	☑️
SOTI MobiControl	14.x to 15.x	☑️	–

Supported platforms

Platform	Version	Enrollment Methods	EMM
Android	7.x to 12.x	Legacy / Work Profile / Fully Managed	All
iOS	11.x to 15.x	Legacy / Apple DEP	All
macOS	10.14 to 11.x	Legacy	Workspace ONE UEM

Android migrations

As a reminder, the available Android migrations scenarios are as below:

To From	Legacy	Work Profile	Fully Managed
Legacy	☑️	☑️	☑️
Work Profile	–	☑️	–
Fully Managed	–	–	☑️¹

¹The Companion App needs to be approved and added to the EMM App Catalog.

Note

Some manufacturers can have improper handling of the DPC (Device Policy Controller) in a Work Managed configuration so make sure the process has been tested beforehand on sample devices.

Devices Battery Thresholds

Depending on the type of devices and their power states, some specific thresholds are required to ensure the feasibility of a migration.

For Android

When an Android device is not plugged into a power source and start a migration, its battery level must be at 50% minimum. When the same device is plugged into a power source, the minimum required battery level is of 30%.

For iOS

When an iOS device is not plugged into a power source and start a migration, its battery level must be at 30% minimum. When the same device is plugged into a power source, the minimum required battery level is of 20%.

For macOS

When a macOS device is not plugged into a power source and start a migration, its battery level must be at 30% minimum. When the same device is plugged into a power source, the minimum required battery level is 20%.

Note

A higher level of battery is mandatory for Android due to the device encryption requirement.