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Prerequisites for SOTI MobiControl as Source

Required environment's information

You need to first setup all general prerequisites before proceeding to this guide.

Get the Exodus Companion App on your devices

The instructions below will differ depending on the OS of your targeted devices, so please refer to the corresponding section.

For iOS devices

Installing an app on your device fleet with its configuration is done in one step in the console.

Add the Companion App to the catalog with its configuration

You need to add the Exodus Companion app from the App Store to your source EMM’s app catalog. From the MobiControl portal, in the menu click Rules then select the Apple top tab and Rules bottom tab.
Then, right click on the Application Catalog to create a new rule for app distribution. (see Fig. 1.1).

Figure 1.1

Creating an App distribution rule

Choose a Name for your rule (i.e. Exodus) (see Fig. 1.2).

Figure 1.2

Name the rule

Then Add an application, choose App Store Applications. Search for Exodus Companion (see Fig. 1.3).

Figure 1.3

Name the rule

Before continuing, click the Advanced button. Force the App installation by selecting Mandatory as Application Type and prevent application removal on un-enroll by unchecking the Remove App when device is un-enrolled checkbox. Optionally, you can tell the App to update automatically when an update is available (see Fig. 1.4).

Figure 1.4

Advanced options

Validate the advanced settings and add an Application Configuration to configure the Exodus Companion. Under the Configuration Command, provide the following XML, by replacing #your-instance-name# with the name of your Exodus instance (see Fig. 1.5).

<dict>
    <key>server-url</key>
    <string>https://#your-instance-name#-api.exodus.tools</string>
    <key>serial-number</key>
    <string>%SERIALNUM%</string>
</dict>

Figure 1.5

App Configuration

Validate the application and finish the configuration of the rule by selecting the group to which it will apply.

For Android devices

For Android devices, there is no pre-requirements. Users will install the Companion App themselves by following a dynamic link available in the notification email sent to them by the Exodus server when the migration starts. For more details on the email notification template, please consult the Email Custom Templates documentation.

Work profile use-case

For a Work Profile device to be able to proceed with the migration, the Exodus Companion App must be installed outside of the Work Profile container.
If a user tries to start their device migration from within the Work Profile container, with an approved application, we can help them follow the required steps.
But if a user tries to start their device migration from within the Work Profile container, without an approved application, they will be redirected to an empty page on the Play Store and Exodus will not be able to assist them any further.
This is why for the Work Profile use-case, you must approve the Exodus Companion App from your Google Play Enterprise Account.

Fully Managed use-case

Because every Fully Managed device use-cases imply a Full Device Wipe, no further configuration is required. As a failsafe if the devices migrate from Work Profile to Fully Managed, we would recommend to still approve the Exodus Companion Appfrom your Google Play Enterprise Account.

For Mac computers

Migrations of macOS computers from MobiControl is not supported yet.