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Prerequisites for MobileIron Cloud as Target

Required environment’s information

You need to first setup all general prerequisites before proceeding to this guide. Then, if your Target Tenant is a MobileIron Cloud environment, please follow the steps below.

Configure your users in your MobileIron Cloud Target Tenant

In order for Exodus to verify that each of your Source Tenant users is present in your Target Tenant, you need to make sure that each user's email in your Source Tenant matches the email value of the associated user in the Target Tenant.


Any device for which Exodus can't find a matching user in the Target Tenant, will be marked as failed with a sub-status: Target user not found (see the Console Guide's Device Statuses section for more details).

Next Steps

The next steps depend on the kind of devices that you have in your migration.

Migration method for iOS Standard devices and Android Legacy devices

If you have any devices in one of these following configurations:

  • On iOS and not attached to ADE.
  • On Android and not enrolled within any Fully Managed or Work Profile configuration and you want to maintain them as Legacy in your new environment.

Then, there is no additional prerequisite actions.

Migration method for iOS ADE with and without Full Device Wipe

If you have any iOS devices enrolled using ADE but you either want or don't want to initiate a Full Device Wipe, you need to follow the ADE additional prerequisite steps

Migration method for Android Enterprise devices as Work Profile or Fully Managed

If you have any Android devices that are enrolled with a Work Profile configuration or you want to migrate them with a Work Profile configuration, or enrolled with a Fully Managed configuration or you want to migrate them with a Fully Managed configuration, please follow the Android Enterprise prerequisite steps.