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MobileIron Cloud Guide: General

Important

Before proceeding, please make sure that your Exodus instance supports your EMM servers' versions as Source and/or Target in the Support Matrix page

Required environment's information

General information

For each endpoint you have to setup, you'll need the following information:

  • Host: This is the hostname or the URL of the HTTPS server you are using to access your MobileIron Cloud Tenant (e.g. eu1.mobileiron.com).

  • Admin's username and password.

Hint

We highly recommend that you create a dedicated admin user for the migration since we’ll need to store its password in the Exodus server during the migration.

Minimum rights for the admin account are as follows:

  • Device Actions: Clear Device Activation Lock / Retire Device / View Device / Wipe Device
  • Device Group: View Device Group
  • App Inventory: View App Inventory
  • User Management Actions: View User
  • Assign Custom User Attribute: View User Custom Attribute
  • User Groups: View User Group
  • The name of the MobileIron Cloud Space or the Device Group from which you want to migrate devices.

Note

You can leave the Space or Device Group Name field empty, in which case Exodus will user the default Space.

Next Steps

Next, depending on whether you are using MobileIron Cloud as your Source Tenant or as your Target Tenant, consult the appropriate guide: